Drying time widely varies depending on several factors including carpet type, the extent of soiling or staining, the treatment applied, and most significantly, the amount of airflow in the area. The best approach is to plan for maximum airflow in the areas after cleaning to minimize drying time. Upholstery, tile, and grout drying is faster, but it also varies depending on the airflow in the area.

You can walk on it after the cleaning but it is best to reduce traffic as much as possible and to use extra caution when moving from the carpet to a hard surface to prevent a slip.

No, to prepare for the cleaning you only need to have anything up off the carpet that you would like cleaned underneath prior to the appointment. We can clean around items you do not want to move and we try to reach under anything we have access to. The technician is not able to help move anything per our commercial insurance.

Moving furniture during cleaning risks stretching and rippling the carpet; therefore, we strongly discourage moving anything during the cleaning appointment. If the client chooses to move furniture during the cleaning, additional fees will accrue due to the additional time that it adds to the cleaning appointment.

Spots rarely but sometimes do come back up to the surface, this is called wicking.

We use truck-mounted hot water extraction, also known as steam cleaning. Our powerful machines heat the water to steaming hot to break through tough grime while then creating strong suction to pull the grime out leaving surfaces sanitized and as clean as possible.